Better Questions. Better Retention.
A workshop on perceived value, communication,
and the questions that help people see their health differently.
A practical workshop with Dr. Martin Harvey on understanding perceived value through the lens of health beliefs and lifestyle values.
Learn how asking better questions can help people better understand their health, feel more connected to their care, and move beyond purely symptom-based decision making, leading to stronger retention, referrals and long-term engagement.
Most chiropractors are taught how to assess the spine.
Very few are taught how to assess perceived value.
And yet perceived value often determines whether someone:
stays in care
progresses from pain, to prevention or performance care
refers others
truly understands the value of chiropractic
In this practical 3-hour workshop, Dr. Martin Harvey will explore how a person’s level of health belief and lifestyle values shape the way they perceive care.
The focus is simple: asking better questions.
Questions that help you:
better understand what matters to people
identify how they currently think about health
uncover the real-world impact of their problem
communicate in a way that feels individualized and relevant
help people see their situation in a new light
This is not about scripts or pressure.
It’s about developing the communication skills that create a stronger connection, greater understanding, and better retention.
You’ll leave with practical frameworks and question pathways you can immediately apply in:
new client visits
report visits
daily visits
reactivations
Workshop Details
Saturday, 18th July
Align Chiropractic, South Melbourne
2-5 pm
Limited numbers
Investment: $200