Whiteboard Wednesday – "I’m not getting better."

How well you handle SHITuations is important. 
So important that it is the skill I suggest that people who want to improve their communication work on first. 
Important because if you know how to handle SHITuations it will increase your certainty because you know that you won't be stumped. 
Important because you will be able to reduce the number of people dropping out of care which is a win-win – they win with better clinical results and you win with practice growth and a more rewarding practice.

This week's Whiteboard Wednesday will teach you the two most important strategies you HAVE to know to be able to handle SHITuations.

These strategies come from the "Difficult Situations" Workshop by Webinar. For more information and to register go HERE