Better Questions. Better Retention.
A workshop that will teach you the questions that help people see their health differently.
A practical workshop with Dr. Martin Harvey on understanding perceived value through the lens of health beliefs and lifestyle values.
Learn how asking better questions can help people better understand their health, feel more connected to their care, and move beyond purely symptom-based decision making, leading to stronger retention, referrals and long-term engagement.
Have you had the experience where you explain their findings, you explain what the benefits of care are likely to be for them and they nod and seem to understand but later are saying “I’ll see how I go.
The problem is not always your explanation.
People rarely change what they believe because we give them more information.
The right question helps them connect the dots for themselves.
“Get clarity on weaknesses and simple strategies to improve them
that can be implemented immediately.”
Dr Sarah
Melbourne
In this practical 3-hour workshop, Dr. Martin Harvey will explore how a person’s level of health belief and lifestyle values shape the way they perceive care.
The focus is simple: asking better questions.
Questions that help you:
better understand what matters to people
identify how they currently think about health
uncover the real-world impact of their problem
communicate in a way that feels individualized and relevant
help people see their situation in a new light
This is not about scripts or pressure.
It’s about developing the communication skills that create a stronger connection, greater understanding, and better retention.
You’ll leave with practical frameworks and question pathways you can immediately apply in:
new client visits
report visits
daily visits
reactivations
“It will change your perspective on how to
relate to your patients.
Really easy takeaways to implement without being overloaded with too much information.
The three-hour duration was perfect.”
Dr Tony
Melbourne
Workshop Details
Saturday, 31st August
ACC Melbourne Campus
Level 7/350 Queen St,
Melbourne
2-5 pm
Limited numbers
Investment: $250.
Early bird: $200 until 17/10